Call Recording
Call Queuing
Virtual PBX
Business Hours
Line Presentation
Call Groups
Virtual Switchboard
Inound Routing Control
Failover Call Divert
Direct Dial In (DDI)
Extension Voicemail
PBX Extension Numbers
Busy Lamps
Group Voicemail
PSTN Numbers
International Numbers
Simultaneous Calls
Voicemail
Group Voicemail
Music On Hold
Call Transfer
Call Divert
Call Waiting
Call Conferencing
Inbound Call Records
Voicemail Email Alerts
Control Panel
Mutliple Lines

Call Queuing

Call Queuing is a sophisticated queuing system that allows you to accept more calls into your telephone system than you have extensions or employees capable of answering them.

It allows you to deal efficiently with calling peaks without losing valued customer’s calls and projects a professional image of your business.

With Call Queuing, instead of getting an engaged tone your customers are answered automatically and held in a queue.

While they are waiting for a representative they receive personal messages about how many calls are in front of them followed by music while they are waiting.

You never lose a customer because you couldn't answer the phone.