Call Recording
Call Queuing
Virtual PBX
Business Hours
Line Presentation
Call Groups
Virtual Switchboard
Inound Routing Control
Failover Call Divert
Direct Dial In (DDI)
Extension Voicemail
PBX Extension Numbers
Busy Lamps
Group Voicemail
PSTN Numbers
International Numbers
Simultaneous Calls
Voicemail
Group Voicemail
Music On Hold
Call Transfer
Call Divert
Call Waiting
Call Conferencing
Inbound Call Records
Voicemail Email Alerts
Control Panel
Mutliple Lines

Virtual Switchboard IVR

The Virtual IVR is a sophisticated Interactive Voice Response system.

Your callers to your business will hear a personalised voice guiding them to the correct extension.

For example “Welcome, please press 1 for Sales, 2 for Accounts, 3 for Support etc” or “hi, please press 1 for Paul, 2 for Sue or 3 if you’re not sure who you need to talk to.”

It is completely customisable to your needs - you can record your own greetings and department names* or use our pre-recorded ones - and you can change them any time you like, as often as you like.